Frequently asked questions

FAQ'S

Does SevenLuxe Rental Screen their guests?

Yes. No matter the length of stay, we require identity verification and screening before a reservation. For the safety of our guests and residents in our community, our guests are required to complete an ID verification, no exceptions. Minimum age to book is 21 and is strictly enforced. 

Who are SevenLuxe Rental guests, and how long are their typical stays? 

SevenLuxe Rental guests include those traveling for leisure, business, or corporate stays. Our stays range from two night to twelve months, with an average stay of three nights.

 Does SevenLuxe Rental have a cleaning team?
 After each stay, our professional cleaning team will inspect and clean each unit and sanitize. If a guest stays for an extended period, we clean the units weekly upon request.

 Does SevenLuxe Rental have Firearms/Weapon Policy?No weapons or Firearms. Tenant/guest shall not possess or bring onto the premises any weapon or firearms. If Landlord/Host has suspicion, then Landlord/host may search premises. Any weapon or firearms reported or found shall result in immediate eviction and potential fees. 

What is SevenLuxe Rental PET POLICY?

No pets are allowed. Trained Service dogs with real documentation will be accommodated. ESA (Emotional Support animals) are not service dogs, therefor are not entitled to the same rights as Service Animals.